HarassmentDiscriminationGender-Based and Sexual Violence
A comprehensive approach to addressing and handling sensitive situations in the workplace.
Voxline: a centralized helpline service for businesses and public organizations.
A division of Accordia, a B Corp™ with 16 years of expertise in diversity and inclusion, Voxline brings together support teams, qualified professionals, and a centralized monitoring tool to address harassment, discrimination, and gender-based and sexual violence.
Qualified professionalsAdjustable anonymityHosting in France
A major challenge for businesses and public organizations.
A support hotline is only useful if it is used. Yet many people in need don’t know where to turn.
43%of those affected do not know where to turn
12%take action after experiencing discrimination in their careers
34%of workers are exposed to discriminatory remarks, compared to 25% in 2016
The Defender of Rights and the International Labor Organization, 18th Survey on Perceptions of Discrimination in Employment, December 2025.
Fulfill Your Obligations
Employers prevent risks and protect the health and safety of employees and staff. A structured support system contributes directly to this.
Bringing Your D&I Policies to Life
A diversity and inclusion policy gains credibility when people’s voices are heard and their concerns are addressed.
Making the Cell Effective
A single point of entry, clear guidance pathways, and deadlines monitored by authorized personnel.
What does the Voxline service include?
Voxline combines a support team, qualified professionals, and a centralized monitoring tool. You choose the features that are most useful for your organization.
1
Listening and Guidance
A support hotline staffed by qualified professionals: listening to individuals, initial assessment, referral to appropriate next steps, and secure messaging.
2
Assessment and Support
Follow-up interviews, an objective analysis of the situation, support for the employer in determining next steps, and ongoing support for the individual involved.
3
Centralized Monitoring and Investigation
A unique tool for managing each case, whether the investigation is conducted in-house, with support, or outsourced, with each step time-stamped.
A fully customizable platform.
The configuration is finalized during commissioning and can be modified afterward without requiring any specific development work.
- Your discrimination criteria, using your own wording
- The purpose of the referrals: the situations you wish to cover
- Your entities and subsidiaries, with segmented access and group consolidation
- Your audiences: employees, staff members, managers, job candidates, service providers, users
- Your workflow paths, roles, and access rights
Qualified professionals who listen.
Attorneys, legal professionals who have worked at the Defender of Rights, occupational psychologists, and consultants specializing in workplace equality and discrimination.
A shared code of ethics: neutrality, confidentiality, and respect for others. Voxline is a solution from Accordia, aB Corp™-certified mission-driven company with 16 years of expertise in diversity and inclusion.
Privacy and Anonymity: How Are They Ensured?
Data transfers are handled by an entity outside your organization that complies with European data protection requirements.
| Exposure Level | The person | The Support Hotline | The Organization |
|---|---|---|---|
| AnonymousThe person speaks without revealing their identity. | knows | doesn't know | doesn't know |
| Known only to the task forceOnly the monitoring unit knows the identity. | knows | knows | doesn't know |
| IdentifiedThe organization is aware of the individual’s identity. | knows | knows | knows |
Neutral and Confidential Handling
The message is received by an external entity, with no internal implications.
Anonymity Agreed Upon With You
Your organization sets the protocol; the person contacting Voxline also chooses their level of identification.
Marked trails
Two-factor authentication, timestamping of actions, and permissions that can be revoked at any time.
Frequently Asked Questions About the Voxline Helpline.
What is a centralized help desk?
It is a single point of contact that receives reports of sensitive situations, assesses them, provides guidance to those involved or witnesses, and tracks follow-up actions in a shared system.
Is Voxline intended for public organizations?
Yes, Voxline is designed for both businesses and public organizations. Discrimination criteria, referral subjects, entities, and subsidiaries can all be configured.
Is anonymity possible?
Yes. It is determined by the organization and by the person contacting Voxline: anonymous, known only to the unit, or identified.
How do I get started with Voxline?
Through a 45-minute introductory meeting to discuss your needs and the scope of the service. This is an initial meeting, not a demonstration.
Voxline is a service provided byAccordia, which also conducts internal investigations into harassment and discrimination and offers training for harassment liaisons.
Voxline for your organization.
An initial discussion to understand your context, your obligations, and your audiences.
Schedule a trial session (45 min)
Or write to us:
voxline@accordia.fr
Would you prefer to use a form? Contact us
- 1
An Introductory MeetingYou’ll present your organization and your current program.
- 2
ScopeWe define your target audiences, your entities, and your level of anonymity.
- 3
A ProposalTailored exclusively to your needs.
